Every Customer
Relationship.

Every Customer
Relationship.

Don't make customer success feel transactional. Cuelock remembers personal, human details about customers and surfaces them for CSMs, at scale.

Book a Demo

Book a Demo

Book a Demo

Meet Cuelock

Stop sacrificing meaningful customer relationships to CSMs managing multiple accounts.

Cuelock turns meaningful moments into timely outreach.

How Cuelock Works.

At A Glance

Automatically analyze, schedule, and execute on cues.

Automated

Personal Cues Extraction

Cuelock automatically analyzes every single call from 20+ call notetaker apps. It then extracts personal detail cues mentioned by customers.

Learn More

Automated

Personal Cues Extraction

Cuelock automatically analyzes every single call from 20+ call notetaker apps. It then extracts personal detail cues mentioned by customers.

Learn More

Automated

Personal Cues Extraction

Cuelock automatically analyzes every single call from 20+ call notetaker apps. It then extracts personal detail cues mentioned by customers.

Learn More

Human-In-The-Loop

Personal Cue Outreach

If a customer cue is expected in about six weeks, the task will surface at that time to stay timely. After that, it only requires a brief human review and execution.

Learn More

Human-In-The-Loop

Personal Cue Outreach

If a customer cue is expected in about six weeks, the task will surface at that time to stay timely. After that, it only requires a brief human review and execution.

Learn More

Human-In-The-Loop

Personal Cue Outreach

If a customer cue is expected in about six weeks, the task will surface at that time to stay timely. After that, it only requires a brief human review and execution.

Learn More

Observability

Create Custom Cues

Cuelock keeps track of custom cues too. Whether that's 'changes in management', 'mentions of liquidity', or anything else.

Learn More

Observability

Create Custom Cues

Cuelock keeps track of custom cues too. Whether that's 'changes in management', 'mentions of liquidity', or anything else.

Learn More

Observability

Create Custom Cues

Cuelock keeps track of custom cues too. Whether that's 'changes in management', 'mentions of liquidity', or anything else.

Learn More

Seamless Use

Natively in Slack

We know that CSMs don't want to log into yet another software. Cuelock can be fully used through Slack, Teams, or Email.

Learn More

Seamless Use

Natively in Slack

We know that CSMs don't want to log into yet another software. Cuelock can be fully used through Slack, Teams, or Email.

Learn More

Seamless Use

Natively in Slack

We know that CSMs don't want to log into yet another software. Cuelock can be fully used through Slack, Teams, or Email.

Learn More

Cues

Customer calls are a goldmine of cues.

Explore

Explore

Explore

Family Milestone

Life Changes

Churn Risk

Major Company Milestones

Expansion Opportunity

Family Milestone

Life Changes

Churn Risk

Major Company Milestones

Expansion Opportunity

Family Milestone

Life Changes

Churn Risk

Major Company Milestones

Expansion Opportunity

Cuelock in Action

Real Cues from Our Clients' Calls

CSMs hear hundreds of personal customer details over meetings every month. Cuelock makes them actionable.

Hover Card To See Cuelock Outreach

  • “My daughter is starting kindergarten next Tuesday so it's been a busy week"

    — Anonymized Client Customer

    $18,000 MRR

  • “I'll be travelling to Hawaii Mid-December so I'll be out starting the 15th”

    — Anonymized Client Customer

    $3,000 MRR

  • “Celebrating my husband and I's 30th anniversary in Napa this weekend.”

    — Anonymized Client Customer

    $33,300 MRR

  • “We're moving into a new office on Rainey Street on the 23rd of November.”

    — Anonymized Client Customer

    $9,500 MRR

  • “My dog has been very sick lately, so I'm taking trips back and forth from the vet.”

    — Anonymized Client Customer

    $1,500 MRR

  • “Aiming to get this rolled out before November. My wedding is shortly after.”

    — Anonymized Client Customer

    $12,800 MRR

Hover Card To See Cuelock Outreach

  • “My daughter is starting kindergarten next Tuesday so it's been a busy week"

    — Anonymized Client Customer

    $18,000 MRR

  • “I'll be travelling to Hawaii Mid-December so I'll be out starting the 15th”

    — Anonymized Client Customer

    $3,000 MRR

  • “Celebrating my husband and I's 30th anniversary in Napa this weekend.”

    — Anonymized Client Customer

    $33,300 MRR

  • “We're moving into a new office on Rainey Street on the 23rd of November.”

    — Anonymized Client Customer

    $9,500 MRR

  • “My dog has been very sick lately, so I'm taking trips back and forth from the vet.”

    — Anonymized Client Customer

    $1,500 MRR

  • “Aiming to get this rolled out before November. My wedding is shortly after.”

    — Anonymized Client Customer

    $12,800 MRR

Hold Card To See Cuelock Outreach

  • “My daughter is starting kindergarten next Tuesday so it's been a busy week"

    — Anonymized Client Customer

    $18,000 MRR

  • “I'll be travelling to Hawaii Mid-December so I'll be out starting the 15th”

    — Anonymized Client Customer

    $3,000 MRR

  • “Celebrating my husband and I's 30th anniversary in Napa this weekend.”

    — Anonymized Client Customer

    $33,300 MRR

  • “We're moving into a new office on Rainey Street on the 23rd of November.”

    — Anonymized Client Customer

    $9,500 MRR

  • “My dog has been very sick lately, so I'm taking trips back and forth from the vet.”

    — Anonymized Client Customer

    $1,500 MRR

  • “Aiming to get this rolled out before November. My wedding is shortly after.”

    — Anonymized Client Customer

    $12,800 MRR

Seamless Integration

Zero Adoption Friction

Cuelock is built to feel seamless in the existing workflows of CSMs. Setup is also done for you.

Adoption

Adoption

Adoption

  • Fathom

  • Knot logo

    Fireflies

  • Gmail

  • Gong

  • Grain

  • Outlook

  • Slack

  • Teams

  • ChurnZero

  • Gainsight

  • Planhat

  • Salesforce

  • Hubspot

  • Mixpanel

  • Fathom

  • Knot logo

    Fireflies

  • Gmail

  • Gong

  • Grain

  • Outlook

  • Slack

  • Teams

  • ChurnZero

  • Gainsight

  • Planhat

  • Salesforce

  • Hubspot

  • Mixpanel

  • Fathom

  • Knot logo

    Fireflies

  • Gmail

  • Gong

  • Grain

  • Outlook

  • Slack

  • Teams

  • ChurnZero

  • Gainsight

  • Planhat

  • Salesforce

  • Hubspot

  • Mixpanel

Loved by CSM and Account Management teams

Hear is why CSM and AM teams trust and love Cuelock.

Cuelock scales CSM observability and relationship development.

  • Our renewals feel less transactional and more like a continuation of an ongoing relationship.

    Elena Marco

    CRO

  • Cuelock helped us reconnect with a customer we were quietly losing. The timing made all the difference.

    Jared Lindon

    Head of Customer Success

  • I manage too many accounts to track every personal detail. Cuelock makes sure nothing important slips through.

    Sophie Leclerc

    CSM Leader

  • I still decide what gets sent, but I no longer start from a blank message. The prep work alone saves me hours each week.

    Paul Cortez

    Account Manager Lead

  • What surprised me most is how personal it feels at scale. Customers assume I’m incredibly attentive, even across 40 accounts.

    Jamie Lin

    Head of CS

Book A Demo

Great Relationships Equal Great Retention

Invest more into your client relationships and see how Cuelock has helped numerous firms retain vital revenue.

Book a Demo

Great Relationships Equal Great Retention.

Book a Demo

Book A Demo

Great Relationships Equal Great Retention

Invest more into your client relationships and see how Cuelock has helped numerous firms retain vital revenue.

Book a Demo

Start showing up
at the right moments.

Get in touch

Start showing up
at the right moments.

Get in touch

Start showing up
at the right moments.

Get in touch